Technical Support Price List:
No. | Description | Net Price |
|---|---|---|
1 | One hour of remote/on-site support technician work, Monday to Friday, 8:00 AM – 4:00 PM. | 500.00 PLN * |
2 | One hour of remote support technician work, Monday to Friday, 4:00 PM – 10:00 PM.** | 800.00 PLN * |
3 | On-site visit up to 500 km (including 1 hour of local technical support). | 2,500.00 PLN |
4 | On-site visit over 500 km (including 1 hour of local technical support). | 3,000.00 PLN |
* Remote support services cover CCTV, access control, PSIM and intercom systems in the scope of fault verification and resolution. System update services are priced individually. To request a quote, please send an enquiry to support@ccpartners.pl or contact your account manager.
** This service is available to clients with a signed Technical Support Agreement or on individually agreed terms.
Dear Client, we offer the option of concluding technical support agreements. Please contact your account manager to discuss pricing and terms of cooperation. Please note that any newly concluded technical support agreement is preceded by an initial audit, billed at the hourly rates set out in the technical support price list.